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Support - Toll Free: 877-280-5775 | Direct: 214-291-3990
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JULY 2010

EZYield Interface Available Now!

As many of our current clients know, the Visual Matrix property management system and a Two-Way Interface go beyond a standard reservation interface by providing a single point of entry for rate changes, restrictions and allocations. But most importantly, it assists the property in generating more revenue by eliminating early close outs, reservation discrepancies, and reporting yield management rate changes to CRS automatically.

Our new EZYield interface is no exception.  EZYield is a world leader in advanced channel management, with more than 2,600 hoteliers utilizing their service in 72 countries. With a seamless integration of Visual Matrix and EZYield, your property too can take advantage of the EZYield's proven distribution system.

If you are interested in purchasing the EZYield interface, please contact our sales department at 800-201-0333.

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Visual Matrix is PCI-Compliant

Credit card security is a concern in every industry, but even more so in hospitality. A recent article in the New York Times* stated that "38 percent of the credit card hacking cases last year involved the hotel industry," more than any other industry in the country.

Visual Matrix is highly conscious of the need for heightened security, and has been certified secure under PCI guidelines since 2008. Our recent release of version 2.6.6 was certified PCI compliant under the new Payment Application Data Security Standards (PA-DSS).

PA-DSS is the program which governs rules and regulations under which software applications must operate regarding the storage and processing of credit card data. In every area of the PA-DSS testing, Visual Matrix 2.6.6 was found to meet or exceed the standards set forth by the PCI Security Council.

PCI Security doesn't end at your software. Properties are encouraged to visit the PCI Security Council's website to learn more about what PCI Compliancy means for your business.

*source: "Credit Card Hackers Visit Hotels All Too Often," nytimes.com, July 5, 2010.

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Still processing credit cards on Dial-up? Time to upgrade!

Why continue waiting on slow, unreliable dial-up connections to process your credit cards? With credit card processing over the Internet, your authorizations, charges, and even your batches are lightning fast. No more long lines, no more waiting. The technology for dial-up credit card processing is outdated, and replacement modems are quickly becoming scarce.

50% off Internet Processing UpgradeWe recognize that in today's economy, speed is money, and we want to make sure that your property is operating at top efficiency both in speed and monetarily.  For a limited time only, we are offering our clients the chance to upgrade* their current dial-up processing to Internet processing for a full 50% off the normal purchase price of our Internet processing interface.

*offer applies for customers who are currently licensed for a dial-up credit card interface, not for new interface purchases

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Have a Question?

Have a Question?Did you know that the Visual Matrix Quick Reference Guide is posted online? The Visual Matrix Knowledge Base contains resources for your hotel, including a Quick Reference Guide, enhancement lists each time a new version is released, and video training for your staff.

This information can be accessed by any of your employees, whether they've been with you for 10 years or 10 minutes.

To access the knowledge base, log in using the following information:

Username: image
Password: support

And of course,  fast, friendly technical support is available 24 hours a day, 7 days a week, by calling 1-877-280-5775 and choosing option 1.

Visit the Knowledge Base »

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Suggestions Welcome

Do you have a suggestion for Visual Matrix? Maybe there's a new feature you'd like to see, or a new report you'd like to have? We'd love to hear from you! 

Send us an email »

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